Orders typically ship within 1-3 business days via USPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order. Shipping is included for free on your order if the minimum over $100 has been reached. This applies to retail orders only.
Orders under $20,000 typically ship within 3-5 business days. For orders over $20,000 or orders of more than 250 units of any particular SKU, please call ahead for estimates on fulfillment. 99 percent of wholesale orders are completed within 7 business days.
There are times where one particular item may hold up the rest of the order from being shipped in a timely fashion. When this happens we will reach out to you to alert you of the issue and allow you to choose how we move forward, which may include shipping the order in 2 shipments, refunding you the out of stock item, or some other mutually agreed-upon solution.
To request a change to standard shipping, please reach out to your sales rep or include the request in the details of your order. An invoice for the difference in shipping will be emailed to the email provided on your order and must be paid in order for shipping to take place. Note that non-payment may result in the delay of your order.
Pickup and drop-off orders are not available.